Roofing FAQs

Have a question? We can help! Below are a few of the questions we get asked most often.

Do I need a new roof? Or just a repair?

A well-installed roof should last you a minimum of 10 to 20-years. Unfortunately, many roofing companies aren’t as careful as they should be, and in some cases roofs installed by inexperienced or low-end contractors can fail in as little as 5-years. If you have to get your roof replaced, either because it has reached the end of its life, or because of poor installation, you should make sure to choose the right roofing company.

Empire Restoration offers both roof repair and new roof services, including replacing your existing roof and installing roofs on additions and new construction. You may already know you need a new roof, or you may not be sure. Whether you call us for a repair or a new roof, our estimator and technicians will be able to advise you on what will be best for your specific situation.

How much does it cost to have my roof repaired?

There really isn’t an average cost, but from our experience, most repairs are under $500 if the problem is diagnosed and corrected early enough. As with our replacement estimates, each repair estimate is custom to your specific needs and will contain sufficient detail so you understand the work we propose to do.

How fast can I get a quote?

Generally, we can come out within 1-2 business days. We prioritize our work based on both when you call and the severity of your problem.

Water is dripping into my house, what can I do right away?

If you can get into your attic, placing a bucket under the drip is the best solution. If leaking around a plumbing pipe, place a towel over plastic around the bottom of the pipe. Otherwise, place a bucket under the drip until it stops raining and a roofer can come out and address the problem.

How does Empire Restoration ensure the quality of its roofing installations?

We take great pride in our workmanship, using only high-quality materials and employing skilled professionals who share our passion for roofing. Our team conducts thorough quality checks throughout the installation process to ensure durability and performance.

What sets Empire Restoration apart from other roofing companies?

Empire Restoration is recognized as the top residential roofing company in the Bluegrass due to our exceptional craftsmanship, attention to detail, and timely completion of projects. Our dedication to roofing excellence and customer satisfaction sets us apart.

Do you work with insurance companies?

Yes, most of our project managers are licensed adjusters and we work with insurance companies every day from start to finish to help homeowners.

More Frequently Asked Questions

We understand that picking a roofing company, especially when you need one due to storm damage, creates a lot of questions. Below are some links to additional answers to questions we get a lot.

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CLEAN-UP & PROTECTION

Learn about the steps we take to protect your property and ensure a clean home while we work.

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CREW & LABOR

Our crew is the best around! Find out why you can trust the Empire crew with your roofing needs.

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INSURANCE CLAIMS

Insurance covering your roofing costs? Empire can help with the claims process to ensure maximum benefits.

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ROOF SYSTEMS

The answers to the most common questions around the roofing materials we will use on our jobs.

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ROOF WARRANTY

Common questions about the warranty that comes with all Empire roof repairs and installations.

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SCHEDULING & COMMUNICATION

What you can expect from us around scheduling your job and communication throughout the project.